McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
View all

Customer Services

How to Order

Finding a Product

Finding a Product

Finding the perfect product for your bathroom is now simpler than ever with Splash Direct. You can search for products through the specific category sections listed along the top of the home page. These categories include the main product groups we offer such as; Bathroom Suites, Taps etc and also include our Special Offers and Sale Items. If you know more specifically what you are looking for, then type the item you want to find into the 'quick Search' and press 'go'. Once you are in the right product category, you may narrow your search results by using the filter option at the side of the page. This allows you to break down your search and to select specifications such as; size, colour and brand.

Placing your Order

Placing your Order

Placing an order with Splash Direct is quick, simple and safe. Once you are happy with your product choice, simply click 'add to basket', this will store the products that you wish to buy until you are ready to pay. When you are happy with your product selection you can go to checkout at any time by clicking 'view basket' at the top of the page and then proceeding to 'checkout'. Once you have selected 'checkout' returning customers will be asked for their login details, however if this is your first time buying at Splash you have a choice of making an account for yourself or simply use our express checkout and click 'continue checkout'. Next you must enter your details, delivery options, and any promotional codes you may have into our secure site, and click 'continue checkout'.

Online Payment

Online Payment

Splash Direct’s secure online payment page allows you to pay for your selected products with complete peace of mind. Regularly monitored by Secure Socket Layer (SSL), our automatic payment site ensures that all of your debit and credit card details are safe. Simply enter your billing address and card details and click 'continue checkout'.

Confirmation

Confirmation

After filling in all your details you will be directed to our confirmation page where you will be able to review your order and all of your details before the payment is processed, once you have confirmed that all details are correct, click 'confirm order'. Your order is complete and the payment will be automatically processed, you will then receive a unique order code and a summary of your order which you can print for your own records.