Splash Direct guarantee that every online purchase you make from splashdirect.com is a secure transaction. Secure Socket Layers (SSL) is the strongest commercial level of online security available. Our site uses this encryption service to ensure that your transactions details and personal information cannot be redirected to anyone else by Splash Direct.
What Information does Splash Direct hold about you?
When you buy online at Splash Direct, we will have your email address, telephone number, postal address and your payment card details. If you have chosen to deliver your purchased items to separate address from your own or a third-party then Splash Direct will have this address and name. This information is only stored so that we can contact you and to help with the delivery. If you would like to be first to hear about Splash Directs latest news and offers you may sign up to receive our newsletter. You can opt-out of this at anytime.
We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We dont track individual user's pathways through the site. Our site also uses 'cookies'.
What does Splash Direct do with your information?
Splash Direct maintain a history of all purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order. We also send out email newsletters. These are only emailed to you if you have entered the website, or if you have opted in to receive newsletters at the point of payment for your order.
You can change newsletter settings from your 'My Account' page. We NEVER exchange, sell or give away your email address to other companies. Your email address is used solely by yourself, for purposes of logging into your account, and us for emailing you regarding your orders and to update you with our newsletter.
Who else can see your information?
We may have to disclose some of your information to our service suppliers in order to complete your order. These parties include Royal Mail, APC Hand Delivery and TNT. By using our web site you consent to us using the personal information you have given Splash Direct and our trusted partners. If you are worried about anything to do with our site, please phone us on 01707 328459 or email email@example.com and a member of our dedicated customer service team will be more than happy to help with your enquiry.